PRIVACY POLICY
We respect people's privacy by prioritizing the protection of personal information and ensuring transparency in how data is used. Our policies are designed to comply with relevant laws and regulations, giving individuals control over their information. We implement security measures to safeguard data and only collect what is necessary for our services. Your trust is important to us, and we are committed to maintaining your privacy all times.
1. Introduction
This Privacy Policy explains how Hidden Peak collects, uses, stores, and protects personal information provided to us through our website, email communication, or any other interaction with our business.
By using our website or contacting us, you agree to the terms of this Privacy Policy.
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2. Information We Collect
We may collect and process personal information that you voluntarily provide to us, including but not limited to:
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- Name and surname
- Email address
- Phone number
- Company details
- Any information you include in contact forms or email communications
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We only collect information that is necessary to respond to your enquiry or provide our services.
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3. How We Use Your Information
Your personal information will only be used for legitimate business purposes, including:
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- Responding to your enquiries
- Communicating with you
- Providing requested information
- Maintaining business records
- We do not sell, rent, distribute, or trade your personal information to third parties for marketing purposes.
- We will not use your information for any purpose unrelated to your enquiry without your consent.
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4. Data Storage and Protection
Hidden Peak takes reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, or alteration.
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While we take appropriate steps to protect your information, no method of transmission over the internet is completely secure. We therefore cannot guarantee absolute security but strive to protect your data to the best of our ability.
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5. Retention of Information
We retain personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by law.
If you no longer wish for us to retain your personal information, you may request deletion.
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6. Your Rights
In terms of POPIA, you have the right to:
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- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to the processing of your personal information
- If you would like us to delete your information, including any email correspondence, you may send a request to:
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We will process verified deletion requests within a reasonable time, unless we are legally required to retain certain information.
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7. Cookies
Our website may use basic cookies necessary for functionality and user experience. These cookies do not collect sensitive personal information.
You may disable cookies through your browser settings if you prefer.
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8. Third-Party Links
Our website may contain links to third-party websites. Hidden Peak is not responsible for the privacy practices or content of external websites.
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9. Changes to This Policy
Hidden Peak reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.